Craig Knapp
General Manager, Plano, TX
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Craig Knapp
General Manager, Plano, TX

Craig is a native of central New York who was brought up in his family's restaurant business. His early exposure to the Hospitality Industry paved the way for his later career. Graduating from both Paul Smith’s College of Hotel and Restaurant Management and University of Houston’s Conrad N Hilton College of Hotel and Restaurant Management, Craig is well versed in the art and business of hospitality. Throughout his career, Craig has worked in food-service management roles for companies such as Wa...More

Craig is a native of central New York who was brought up in his family's restaurant business. His early exposure to the Hospitality Industry paved the way for his later career. Graduating from both Paul Smith’s College of Hotel and Restaurant Management and University of Houston’s Conrad N Hilton College of Hotel and Restaurant Management, Craig is well versed in the art and business of hospitality. Throughout his career, Craig has worked in food-service management roles for companies such as Walt Disney World, TGI Fridays, Hard Rock Café, and Romano's Macaroni Grill, eventually becoming the GM, then later Regional Training Director. While serving as Regional Training Director, where he helped open 35 locations. Most recently, Craig has taken his passion for providing excellent service to Café Intermezzo, where he found new inspiration in the culture of old-world European coffeehouses. Craig credits his success in his career to his love of providing hospitality and keen attention to the smallest detail. When he’s not working, Craig enjoys spending time with his husband and their two dogs, Walter and Tucker.


Craig on Café Intermezzo "Our concept provides us a vacation or intermission in our busy lives coupled with the warmth and beauty of our cafe attracted me to Cafe Intermezzo. I am humbled with the responsibility to ensure all our guests feel as they stepped into a 300-year-old European Coffeehouse where they are served from the heart by esteemed team members." 

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HOURS OF SEATING

Monday - Thursday, 7am until 3pm
Friday, 7am until 10pm
Saturday, 8am until 10pm
Sunday, 8am until 8pm

No cash payments accepted at this time. Credit or debit only please.




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HOURS OF SEATING

Monday - Thursday, 7am until 3pm
Friday, 7am until 10pm
Saturday, 8am until 10pm
Sunday, 8am until 8pm

No cash payments accepted at this time. Credit or debit only please.




Interested in booking a private party 
or a private event? 
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Interested in booking a private party 
or a private event? 

events

Plano, TXLess

Plano, TX

The Shops at Legacy,

7401 Lone Star Drive,

Plano, TX 75024

Phone. (470) 322-4204

The Shops at Legacy,

7401 Lone Star Drive,

Plano, TX 75024

Phone. (470) 322-4204

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